Service types

Technical Services :

  • Routine Services- periodically checks as per well-defined methodology
  • Safety inspections- to ensure all the safety circuits are in place
  • Breakdown analysis- to understand root cause & provide sustainable solutions

Repair Solutions

If your elevator malfunctions or has damaged parts, Eros technicians are equipped to support minor repairs. They can also identify major repair needs during regular maintenance visits, & are capable to fix the problem before there is any damage to your equipment. Eros has separate teams for handling major mechanical repairs, which support the breakdown teams.

Preventive Maintenance

Preventive Maintenance, is a scientifically spread code based procedure, which ensures complete overhauling of the entire equipment on site, over an annual period. Based on the practicality and seasonal issues (e.g. monsoon season etc.), we have norms for Task Based Maintenance and Predictive Maintenance which are very unique and efficient.

Breakdown Services

Trained and skilled manpower for attending to breakdown calls even during odd hours. To minimize inconvenience to our esteemed customers our teams are armed with key spares to enable quick uptimes.

Critical Support

A team of expert engineers are working in the background continuously identifying root cause of critical issues and provide ongoing corrective instructions. With this focused efforts we offer solutions to various issues & resolve critical complaints speedily.

Packages

Various packages have been developed with our years of experience to fit all requirements of our customer.

  • Platinum
  • The Platinum Package is our most popular and superior package that provides our customers with the widest coverage and premium services.

  • Elite

    The Elite Package is a balanced blend of component coverage and service.

  • Economy

    The Economy package includes all the features of the Ordinary Package along with additional minor repairs and replacement services.

  • Ordinary

    The Ordinary package is our most basic service package that consists of routine maintenance to the machinery.

ABOUT US

EROS ELEVATORS, the pioneer of the Indian Elevator Industry was established in 1947, head quartered in Mumbai and with branches in Pune, Bangalore, Ahmedabad, Surat, Rajkot, Nashik, Vapi, Daman & Hyderabad.

HEAD OFFICE

Eros Group of Companies,
405, Bharat Industrial Estate, T.J. Road,
Sewree (W) Mumbai – 400015, India.

9:30 am to 6:00 pm

CONTACT DETAILS

Phone: +91 22 2413 2425 / 2414 3431
Maintenance Toll Free Number: 1800 833 0230
Email: info@eroselevators.com
Fax: +91 22 2415 3192
Contact